Godrej Locking Solutions & Systems — Defective CCTV camera

Rajnish Bharol

from Bakloh, Punjab

Oct 27, 2023

Address: Palampur CKHPKV Palampur HP 176062

Purchased one CCTV camera online through Amazon on 13/9/23 which has 1 year warantee.
It stopped working on 5th October 2023. I lodged a complaint and service engineer called but refused to come as he is located far off at Chandigarh and I am located at Palampur HP which is far off.His name is Maninder singh and contact is [protected].
When I again contacted customer care, another person called and asked me to send the issue through WhatsApp and also a video of the same..
I send the same and he asked me that I will get a replacement within 2 weeks.
His name is Priyank and contact is [protected].
Now customer care is refusing to replace and the person is not picking my call.

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Godrej Locking Solutions & Systems customer support has been notified about the posted complaint.