Godrej Locking Solutions & Systems — Lock installation not done

Taru Lata

from Rohtak, Haryana

Jul 10, 2016

Address: Rohtak, Haryana, 124001

Website: www.godrejlocks.com

I have bought a godrej lock from your dealer in Rohtak, Haryana, India. Pin code 124001

The dealer had told me that the company person will come to install the lock . You just have to call the customer care. But when i called your representative said the area is not in our service area.
Now i am stood in a situation the dealer is also not giving a proper answer.

It is not accepted by a company like Godrej to treat their customers like that. Please look into the matter and get my lock installed. If not i will report the matter to consumer court and if there also nothing happens it would not be an issue to me but your company's reputation will be in danger.
I will advice everyone not to buy anything from godrej if they can't give you proper customer support.

Pravesh Kumar
Rohtak - 124001
Harryana
India
Contact no - [protected]

Was this information helpful?

No (0)

Yes (1)

Godrej Locking Solutions & Systems customer support has been notified about the posted complaint.

Related Godrej Locking Solutions & Systems reviews

View all 139 Godrej Locking Solutions & Systems Reviews

Comments

Godrej Locking Solutions & Systems Customer Care

from Mumbai, Maharashtra

Jul 11, 2016

Verified Support

Dear Sir,

We have referred your query to Regional Service in charge Mr. Sumit Sharma ([protected]) and he will contact you shortly.

Thank you,

Sarita Shete
Deputy Manager – Customer Care

elizaabr

from Mumbai, Maharashtra

Aug 11, 2016

The rose ring is badly damaged. It is not circular. Sending photographs of the damaged part.