[Resolved] Godrej Locking Solutions & Systems — Lock not working

Sunil Kumar Seenappa

Mar 30, 2016

Address: 560032

Please note I had purchased a Godrej Cylindrical Silver Keyless Lock vide
Shopclues Order ID: [protected] and dispatched on 13-Feb-2016. The lock isn't working since 1 week. The technician is not responding to calls when approached nor the Customer support executive Mr.Swapnil is referring that technician's visit will be chargeable.
The product is under warranty and has to be repaired Free of Charge, then why there should be additional charges levied!!!

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Complaint marked as Resolved

Godrej Locking Solutions & Systems customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Godrej Locking Solutions & Systems Customer Care's response Dear Sir, Please provide us your contact number and location details to enable our executive to reach you. Regards, Priyanka Raut Manager - Service Godrej Locking Solutions & Systems Tel No: +[protected]