[Resolved]  Godrej Properties — 5 months delay for refund of booking amount

Address: Mumbai City, Maharashtra
Website: www.godrejproperties.com

I booked with godrej city 3.5 years ago in 2014. I paid 12l as the booking amount.

The project never took off, so i decided to reclaim my money about 6 months ago. The collections team asked for receipts of payments (Which they should have provided in the first place) and several other documents to make the process cumbersome and difficult. However, i managed to procure all said documents and couriered it to their office - which they said they received.

Now it has been 5 months since i am chasing this and i continue to get ignored by godrej properties. There is no reply to my e-mails and when i call the office they keep giving me false assurances that it will be paid.

Not only did godrej fail to provide the possession of the property, but also has been claiming interest off my money since the past 3.5 years. I find it extremely appalling that a consumer has to go through such an experience with the so-called reputed builder.

I will be moving this to court.
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Feb 25, 2018
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
Godrej Properties Customer Care's response
Dear Swaty Gupta,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties
 
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