[Resolved]  Godrej Properties — Breaching customer trust at godrej garden city, ahmedabad

Address: Ahmedabad, Gujarat, 122002
Website: www.godrejproperties.com/godrejgardencity/overview

Do not buy godrej properties

I bought an apartment at godrej pinecrest (Tower c, 5th floor) in garden city in ahmedabad in 2014 with a promised delivery date of 28 feb 2015. However, this is more than 2 years delayed. I made the mistake of asking my parents to buy in the same complex and now really regretting the decision.

Future buyers
- please beware that godrej will not honor any of the terms in the agreement to sell. The term that says that the buyer will have the option to return the property in case godrej does not deliver. And you will get your money back with 12% interest.
- after 3 years, we find that godrej has unsold inventory and they are offering huge commissions to agents, so you will not be able to sell your apartments.in addition, we paid service tax during the construction and they are taking that off since the property seems to be ready f
- they will not give you any compensation for delay so please disregard any consolation you have
- this property is deliberately delayed by godrej as they continued to deliver other apartments in godrej garden city (My parents bought in tivoli that was handed in july 2016)
- godrej's is cheating you by saying that there will be a hospital in the garden city - this plan is not likely to happen...

So, do not buy godrej. They will breach your trust for sure and make sure that they get their money first then let any of you get any return... Or feel good about your new home!

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Jun 10, 2017
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Apr 02, 2017
Updated by Pooja Singh NCR
We have requested Godrej team that they accept our request for refund in line with clause 11.2 but have not heard back (picture attached)
Verified Support
May 10, 2017
Godrej Properties Customer Care's response
Dear Pooja,

Greetings from Godrej Properties!

At the outset, we apologize for the inconvenience caused to you.

With regards to your concern, as per the confirmation received from our Godrej Garden City team, the interest has been waived and all the issues have been addressed fully. However, in case you have any further queries, we request you to mail us at customercare.[protected]@godrejproperties.com or call us on [protected].

We thank you for your continued trust and patience in this matter.

Godrej Properties always endeavours to serve in the best interest of its customers.

Regards,
Team Godrej Properties
May 18, 2017
Updated by Pooja Singh NCR
This has been resolved to our satisfaction. Thanks a lot to Godrej team led by Prachet! Few builders are so responsive and thoughtful. The pinecrest product is quite good and the club house is awesome!

We are keeping this apartment despite some concerns before...
 
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