[Resolved]  Godrej Properties — Cancellation of flat

Address: Pune, Maharashtra, 110015

Website: www.godejproperties.com

I have booked a flat in Godrej Greens(Flat # B4B 302) by paying 100000.00 as booking amount.
I made a major mistake by not checking the bank approvals for this projects
The project is not approved from Banks like SBI, LIC etc.

Moreover, I have emailed at godrej.[protected]@godrejproperties.com to provide me the list of banks approved the Godrej Greens Project for 10:70:10:10 plan. However, didn't received any response from them.

I called to their Toll free numbers[protected] and[protected] for various queries regarding loan approval from various banks in 10:70:10:10 scheme but they move the ball from one court to another.
The live chat girl too hung me up for more then 20 minutes when I asked for a simple query and still not able to resolve it.

FINALLY I CANCELLED MY BOOKING by emailing at godrej.[protected]@godrejproperties.com today due to inability to pay rest of any amount.(in absence of loans from banks like SBI / LIC etc) as I trust only Govt. banks

I am surprised that these people dont even have a proper acknowledgement / ticket number in place that they have received our email. Even laundry services in Pune has a proper ticketing system on customer queries.

- The toll free numbers executives are clueless on banks approval for this project (One can even google this out regarding project approvals)
- The Live chat is pathetic
- There are so many different teams(Sales/Post Sales/CRM/Cancellation etc etc) but if you query them on something they pass the ball from one court to another.

This is very frustrating. Even at cancellation they do not acknowledge it.
Shameful.
I am also attaching a screenshot based on which you can see that how good their customer service is.

Atleast acknowledge the cancellation.