[Resolved]  Godrej Properties — cancellation of flat in godrej horizon due to delay in possession

Address: 411040
Website: www.godrejproperties.com

Hi,

Regret to inform that since nobody responded my mail by 14th may 2017 the date given to us by godrej representative we decided to personally visit the godrej properties office in pune.

A meeting was arranged with a representative who was courteous enough to explain the proceeding about the project but unable to explain the delay in possession. Delay in possession and false commitment was our biggest concern and the chances of which could not be ruled out with a local developer from an unorganised sector, hence we had decided to go in with a reputed name like godrej but the experience was not at all pleasant. To my surprise can't believe that we have referred the same project to our friends and they have booked a unit aswell. Is this how godrej rewards its loyal customers?

Godrej representative was courteous enough to offer me a discount as compensation in delay for possession which was not justified for a simple reason that if in case we had to delay any payment to godrej we would be charged 15% of the due amount. So my question is what is wrong if we expects the same compensation from godrej?

Since there is no solution to this we would like to cancel the said unit and will not be liable to pay any cancellation charges since the possession is also delayed and don't know when it will happen.

Siddharth mulik
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Sep 21, 2017
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Godrej Properties Customer Care's response
Dear Siddharth,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Godrej Properties
 
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