[Resolved]  Godrej Properties — Cancellation of my Flat

Address: Ahmedabad, Gujarat, India

I purchased my flat in 2019 and then due to COVID and my father's health, I couldn't make the remaining payment. I took loan from L&T Housing Finance for Majority of the Payment. I paid around 5, 50, 000 Rs. to Godrej Properties from my Bank.

Now when I couldn't arrange the remaining money, I asked for the cancellation and they said they can't refund the money. I agreed to that at that point of time because I was not in a position to pay even an EMI.

I filed a request of cancellation about 4 months back, however, whenever I call their representative, he either hangs up or doesn't respond. Over this, he never respond to my call or never calls back.

Now, I want 50% of money paid by me from my bank and 100% of the money to Bank.

If this issue doesn't get resolved in 2 working days, I will go to higer authorities as it has been more than 3-4 months now and I can't wait enough.

I even went to the bank and got forclosure latter and gave it to Godrej's representative, however, as expected, no response on that one.
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Feb 20, 2022
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2022
Godrej Properties Customer Care's response
We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
 
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