Godrej Properties — Cancellation request of Booked 3BHK Flat (GDRW1A703) due to financial constraints and refund of 5% booking amount required ASAP

Address: Devanahalli, Bengaluru

With reference above subject, due to some financial constraints I want to make a cancellation request for my booked 3BHK Flat wide no. GDRW1A703.
I have tried so much to arrange the remaining 5% advance amount for agreement and some part amount by selling some of the properties in my home town but have been unable to succeed. Also, there is one more Home Loan running in LIC HFL for the earlier purchased plot and Managing that itself is a big challenge for me. Also, I need to clear Credit Card dues which I have made for payment of 5% Advance amount paid for Booking the Flat. Please help us in this regard. Kindly I request you to refund the Advance amount Paid Rs.2, 87, 985/- as soon as possible as such a situation is very much critical for me.
This is newly launched project and not even 1month of booking we are cancelling only due to our financial constraints we are not able to arrange money from anywhere we are requesting. Mr. Bharatkumar Sir concerned sales executive is saying there is no refund option available. Please help us we are in big trouble.
Was this information helpful?
No (0)
Yes (3)
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2021
Godrej Properties Customer Care's response
We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
Nov 12, 2021
Updated by harimuni
Flat No.: GDRW1A703
Cell No.: [protected]
Email ID: [protected]@gmail.com
Already I have forwarded my request to the following Email ID's. Kindly let me know any other Email ID's I need to address because I didn't receive reply from any of the Email ID's. Also provide the Direct Email ID to forward my request once again.
sanarahis.[protected]@godrejproperties.com,
[protected]@godrejproperties.com,
shruddha.[protected]@godrejproperties.com,
bharath.[protected]@godrejproperties.com,
[protected]@godrejproperties.com,
vanessa.[protected]@godrejproperties.com,
customercare.[protected]@godrejproperties.com,
[protected]@godrejproperties.com,
[protected]@godrej.com,
[protected]@godrej.com,
[protected]@godrejproperties.com.
I am in a Do OR Die critical situations. Please help me out. We will be thankful to you all. We will remember your help for a life long. We are in a Big financial Crunch due to Present Home Loan, to pay for Credit Payment which we utilized for making 5% Booking amount, House Rent and House Hold Expenses. Please check all possible options to provide refund of paid Advance amount Paid Rs.2, 87, 985/- as soon as possible.
Verified Support
Nov 14, 2021
Godrej Properties Customer Care's response
Dear Hari,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
Nov 15, 2021
Updated by harimuni
Bharath Kumar B <bharath.[protected]@godrejproperties.com>
To: harimuni kaikolar <[protected]@gmail.com>
Cc: SanaRahis Chowdhary <sanarahis.[protected]@godrejproperties.com>, Vanessa Taylor <vanessa.[protected]@godrejproperties.com>, Shruddha Shivappa <shruddha.[protected]@godrejproperti
Dear Harimuni,
Greeting from Godrej properties!
As per the company policy booking amount will be forfeited in case of cancellation. The same has been mentioned in the application form which was duly signed by you at the time boo
Thanks & Regards,
Bharath Kumar B | Sales & Marketing
Mob : +91 [protected]
Godrej Properties Limited
10
th
floor, Obelisk Kasturba Road,
Sampangirama Nagar,
Bengaluru, Karnataka - 560001

Madam,

With reference to your mail, after so much request we didn't expected such a reply from your side, at least some amount of sympathy somebody must have been shown and taken as Human being. We are in a High Financial Debt and I don't see any possible solutions except all of your help of refund otherwise we have to die only. Still Advance paid can be refunded on the basis it is only an application form and not an agreement has been made and none of Godrej representatives has signed and acknowledged the same. And while filling the application form no time has been provided, immediately asked to sign after making payment. Think as a Human being and try to refund the same immediately and maintain your reputation and Name and Fame in the market. Please once again I am requesting all of you to make a refund as soon as possible. After reviewing all financial possibilities only I am requesting for a Cancellation and requested for refund. Please refund as soon as possible. I am requesting please.
Nov 18, 2021
Updated by harimuni
On Wed, Nov 17, 2021 at 5:42 PM sanarahis.[protected]@godrejpropertie <sanarahis.[protected]@godrejproperties.com> wrote:
Dear Mr. Harimuni Sundaram Kaikolar,

Greetings from Godrej Properties!

We refer to our earlier communications updating you on the outstanding amount(s) against your unit which is/are now overdue by 12 Days.
Please note that as on date, a total amount of Rs. 289, 002.61 is due and payable by you.

Please further note that as per the terms of booking, all outstanding amount(s) carry a penal interest (which as per RERA is currently 2% above the existing Three Year SBI MCLR (State Bank of India – Marginal cost of Fund Based Lending Rate) )
from the date they become overdue till the date of realization of payment by us, along with applicable GST on interest payable.

We urge you to clear the total payable amount(s) aggregating to Rs. 289, 002.61 (Two Lakh Eighty Nine Thousand Two Rupees Sixty One Paise)
including applicable interest and [protected]@18% on the interest amount immediately, to avoid penal consequences as provided under the Application/Allotment Letter/Agreement for Sale.

Please note below the breakup of the total amount payable:

Total Invoice Amount: 287, 983.30
Total Interest: 863.82
Tax on Interest: 155.49
Total Amount Payable: 289, 002.61

In case you have made the above payment, kindly furnish details of the same to update our records.

You may contact us at the following help desk mail ids/Contact Numbers for any assistance required in the matter.
Email: sanarahis.[protected]@godrejproperties.com
Contact Number:

Thanking you,

Your phone number and email address as per our records is [protected] and [protected]@gmail.com respectively.
Please inform us of any change if required.

For GODREJ PROJECTS NORTH STAR LLP

Enclosed:
1. Statement of Accounts
2. Statement of Interest

Madam,

Further to your email, Cancellation request has been already submitted on 05/11/2021, please refer attached all communications, already I have clearly explained due to my financial situation I am unable to continue further and requested for a refund. Kindly provide the refund as soon as possible. Please I request you not to pressurise me to continue otherwise there is an option left to kill my self, I am in a Big Mental pressure. As a Human being please understand my situation and refund immediately. Still only application had been filled, agreement has not been made and because of me there is no loss to the company. Please refund as soon as possible I am requesting.

I have marked this mail to lot of the people at least 1 Person please come ahead and help us. I have Wife, 2 Childrens studying and an 80 Years old Aged Mother are only dependent on me. Please help us any One please.

Regards,
Harimuni.
Nov 30, 2021
Updated by harimuni
Shruddha Madam confirmed to give me the refund. I request Godrej Management to provide the 100% refund as such situation is very much critical after Booking a flat in Godrej Royale Woods.
Dec 02, 2021
Updated by harimuni
Madam,

I have removed my reviews in Google and Marked resolved in Indian Consumer complaint. Kindly process the refund immediately as such situation is very much critical.
Dec 02, 2021
Updated by harimuni
Resolved.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Properties
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    666
    Pending
    104
    Resolved
    301
    Godrej Properties Phone
    +91 79 6190 0500
    +91 79 6614 0200
    +91 80 6761 7800
    Godrej Properties Address
    Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001
    View all Godrej Properties contact information