[Resolved] Godrej Properties — Channel Partner cheated 50k INR

[Resolved] Godrej Properties — Channel Partner cheated 50k INR

P pksnith Dec 21, 2021 Sep 6, 2022 This thread was updated on Sep 6, 2022

I booked a unit in Godrej Nurture(Electronic city, Bangalore) via 3B channel partner in early 2020. The agency promised that they will offer a discount of 50k INR if I book via them. I agreed and they sent me a credit note from their official email address. They said that once Godrej releases their referral amount only then they will be able to pay me back 50k INR as promised. The channel partner contact person was approachable and responding until Godrej was yet to pay them their referral money. I also was following up with my Godrej RM to check status. Very recently, the channel partner contact person confirmed that they received funds from Godrej and told he will follow up. Since last 2 weeks, the person is ignoring my messages and calls. Its already closed to 2 years. I am yet to receive the funds. I am filing this as the channel partner contact person has stopped responding to my message/calls. I even said I will file an official complaint with Godrej but he ignored. I am attaching the mail from channel partner which has credit note details. Also, attached is the mail where I sent confirmation to tag my purchase against 3B. +2 photos Was this information helpful? No (0) Yes (0)
Jan 24, 2022 Complaint marked as Resolved Godrej Properties customer support has been notified about the posted complaint. Verified Support Dec 23, 2021 Godrej Properties Customer Care's response We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further. Regards, Team Godrej Properties Dec 24, 2021 Updated by pksnith Hi, My flat no is B-401(Godrej Nurture project, Electronic City). My contact no is +[protected] and my email is pks.[protected]@gmail.com Verified Support Dec 24, 2021 Godrej Properties Customer Care's response Greetings! Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority. Regards, Godrej Properties. Sep 06, 2022 Updated by pksnith Hi, Issue is still not resolved. Godrej's project team just confirmed that Godrej has paid to channel partner but I haven't received any money, as per commitment made by channel partner. Also, no action has been taken against channel partner 3B? How can you let channel partner go scotfree with no repurcussions when they make a writtent committement to pay back the discount amount and later don't honor. Please take it up with channel partner and sort the matter. The handover is due in couple of months but this issue is not yet resolved.
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