[Resolved]  Godrej Properties — deceptive trade practice

I have booked a flat in godrej hillside, baner mahalunge, pune last year sep, 2019 via it's official partner keymansions pvt. Ltd. Post verifying it with sales representative from godrej co-ordinating for further process. The channel partner promised commission, paid post registration of my flat. I got my flat registered in feb, 2020 as per schedule and informed the agent from the channel partner. Since then he is just made this overall process so bitter by mostly not keeping up the committed dates or not responding even after multiple followups. And interestingly the sales person who was co-ordinating is asking not to include godrej in these mails. Highly condemnable act. I have great trust in godrej brand and hats the reason i entertained the channel partner considering they are godrej official partners. I can share the name and contact details of the sales person and the agent along with the mail as evidence. Please help in concluding this as this is mentally torturing.
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Aug 6, 2021
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
 
6 Comments

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Dear Neel,

Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
neel_p14's [Complaint's author] reply, Sep 2, 2020
Please provide the details where I can share the asked details.
neel_p14's [Complaint's author] reply, Sep 2, 2020
Also none of the below listed numbers on your page is working,

+91 79 6190 0500
+91 22 6651 0200
+91 172 502 0251
+91 79 6614 0200
+91 80 6761 7800
Team,

No one has yet connected from Godrej on this. Please expedite the process in order to conclude this. Already 6 months has gone by. So request your earliest action. Based on that will take call on my next course of action because I am not going to bear this cheat at any cost.
Will you please update on this.
Dear Neel,

Our team has addressed your concern. Also, we have sent you a mail to this effect.

Regards,
Team Godrej Properties.
neel_p14's [Complaint's author] reply, Sep 8, 2020
They have not addressed my concern rather they have have shown their inability to handle this. Please conclude this.
Are you genuinely interested in providing resolution?
Dear Neel,

Our team has spoken to you and have addressed your concerns.

Regards,
Team Godrej Properties
neel_p14's [Complaint's author] reply, Sep 11, 2020
This is complete nonsense. I am telling you they have not addressed the concern. Don't force your conclusion. Please post here your team response if in your view point they have addressed it.

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    +91 79 6190 0500
    +91 79 6614 0200
    +91 80 6761 7800
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    Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001
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