[Resolved] Godrej Properties — Discounts not appropriately adjusted as per commitments
R
rbsb61
Dec 29, 2020
Address: Bangalore
It is surprising to note that if Godrej properties as a company offers some scheme why the same is not implemented in toto and in view if the same the customers are kept in dark by their sales team who do not share complete details. Since I bought the house in project Godrej Avenues, Bangalore and as per the scheme Rs 2.00 lakhs coupons and 2 years maintenance was to be given amounting to around Rs 90000.00 which comes to total of Rs 2.90 lakhs. However the sales person of Godrej after committing coupon of Rs 1.00 lakhs after reducing certain amount that to bargained by me was denied to get the same. Is it not cheating on part of the sales team or concealing the information related to the discounts offered in lieu of the same. As an aggrieved customer I request you to resolve the issue at the earliest. Also let me know why should I accept the lower discount when I am getting some higher discount for same property or why any customer should go for lower discount. The name of the sales executive is Anshuman with mob number [protected] whom we had discussed. Further there was interest charged for around Rs 45000.00 for no fault of mine and your same sales person committed that this interest will be waived but the same was not done and I was forced to pay the amount. i request you to look into the matter and advise your sales team to be dealing properly and not concealing any information resulting in loss to the customer which in turn may affect the reputation of Godrej
Regards
Rakesh Bhargava
[protected]
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Aug 12, 2021
Complaint marked as Resolved
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Team Godrej Properties