[Resolved]  Godrej Properties — faulty design o[censored]tility pipes in kitchen

Address: 560100
Website: www.godrejproperties.com

At k010 godrej e city, bangalore, in our kitchen the utility pipes from the house above us drop into our kitchen.

We see 3 potential issues, 1-a leakage of these pipes could damage our interior and equipments and the dirt and smell that it would bring.

2- maintenance of this utility will constantly disturb and breach our personal space.

3- aesthetically this gives extremely bad look right from the living room.

We have raised this with their customer care team, marketing team, gms and everyone for more than 3 months now. And the only response that we get is some design team is working on this issue. The best solution that we got was some kind of false sealing, which is a very poor and temporary solution.

Godrej will conveniently handover the property and move on. It will be us who will struggling with other house owners over this poor design. It is very disappointing to see for such a brand like godrej, who has been making consumer products for so many decades and godrej properties who has built 100s of properties to make such poor design.

On top of it they have started sending mails for handover, wonder what will happen to our case et al.
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Nov 16, 2017
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Godrej Properties Customer Care's response
Dear Pratiksha,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties
Verified Support
Nov 30, 2017
Godrej Properties Customer Care's response
Dear Pratiksha,

Our team has addressed your concern. Being a customer centric company, we value our customers and it is always our endeavor to serve them in their best interest.

For any assistance in future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be more than happy to help.

Regards,
Team Godrej Properties
 
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