[Resolved] Godrej Properties — flat r107 handover

K

Kunal Kar

from Bengaluru, Karnataka

Oct 12, 2019

Address: Doddathogur, Near Velankani Tech Park, 560100

Hi,

Bought a ready to move in flat from godrej properties/universal builder in godrej ecity project in doddathogur, ecity bangalore 560100 in august last year. But builder is refusing to handover the flat since the kormanagala registrar is not ready to issue the occupant certificate even though all the regulatory and compliance norms have been met. Builder is not ready to give any time frame for handover of the flat and registration. Can you please intervene and get this resolved?

Kind regards,
Kunal
[protected]

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Dec 4, 2019

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

Godrej Properties Customer Care's response Dear Kunal Kar,

Our team will get in touch with you to address your concerns. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties

Oct 17, 2019

Updated by Kunal Kar Some one from Godrej properties called. They have agreed to speak to their legal team and check if the registration can be done and keys handed over while the OC is being signed. They have agreed to come back to me by tomorrow with an update.

Nov 01, 2019

Updated by Kunal Kar I still haven't received a resolution from Godrej properties. They cant give a time frame for obtaining Occupancy certificate and registration of the flat. I was supposed to get a call back from them yesterday. However, they didn't call. Also, they are saying that registration and key handover cannot be done before OC is secured as this property is RERA registered and OC number needs to be mentioned in the sale deed during the registration process. Is there a way to escalate this to RERA since Godrej and their joint partner is not doing enough to sort this out? It's been an year that we are trying to get ths ready to move in flat.

Verified Support

Nov 03, 2019

Godrej Properties Customer Care's response Dear Kunal Kar,

Our team will get in touch with you to address your concerns. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties

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Comments

P

Peter Pellissery

Oct 17, 2019

I have given a token amount of 50000 to godrej properties on march 2019 . As i did not like the deal i wanted to go for the refund
The promise from godrej was to refund in 45 days . Now it is october and no refund nor the sales team pickup the phone
Abihit shiralkar & priyanka nayak was the contact persons from godrej

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K

Kunal Kar

from Bengaluru, Karnataka

Nov 1, 2019

I still haven't received a resolution from Godrej properties. They cant give a time frame for obtaining Occupancy certificate and registration of the flat. I was supposed to get a call back from them yesterday. However, they didn't call. Also, they are saying that registration and key handover cannot be done before OC is secured as this property is RERA registered and OC number needs to be mentioned in the sale deed during the registration process. Is there a way to escalate this to RERA since Godrej and their joint partner is not doing enough to sort this out? It's been an year that we are trying to get ths ready to move in flat.

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