[Resolved]  Godrej Properties — Forest grove project stamp duty refund process

We have paid stampduty of 313000 in February 2020 for agreement purpose but the agreement was delayed from your end and done on December 2021 as per the revised stampduty rates due to which were suppose to get our refund of excess amount paid on stampduty. Despite of communicating with RM Madhusmita Das we have not received any refund till date. We are just receiving mails for construction payment which we have paid. We have received mail from RM regarding 1st payment due on which we contacted her and asked about our refund which she had said will be received by April 2021 during plinth payment time. But nothing has been received yet. We mailed her asking her for solution on it as the refund process is delayed from your companies end, for which she had taken 2 workings from us to reply and wasted our 4-5 days without any reply. Despite of replying on our mail with some solution on that issue she is just mailing for due payments, it's penalties and harrassing us. It seems neither the employee nor the Company is interested in loss of customer money due to delayed refund process and just bothered only of their penalties.
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Aug 21, 2021
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2021
Godrej Properties Customer Care's response
Dear Akhil,

We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
 
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Please let me know whom to message my contact number and flat details

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