Godrej Properties — Fraud by Godrej Properties - Rivergreen - Manjri

My name is Karan Kaushik. I had booked 2BHK flat on 12th Mar, 22 for Rs. 58.25 lac from Godrej properties website (https://www.godrejproperties.com/) and paid Rs. 2.76 Lac on the link provided on the website by Mr Ketan . I have the receipts as well.

Later, after confirmation and getting all the details of the unit on the Godrej properties APP as well, and on 15th Mar, I was asked to pay another Rs. 2.76 Lac to site team (Mr. Ketan).Post payment of this amount I kept on following up them for Registration process but I did not get positive responses.

To my utter surprise and shock, in the F2F meeting dated 29th Mar, 22, Mr. Ranjan Sengupta (Site head) told me that it has been 15 days since you had made the booking and now the prices have been increased. I was asked to pay the difference amount in order to proceed for Registration process or else my deal would be cancelled.

In addition to my ordeal After 20-25 days of countless E mails to Godrej and their senior most management team (Mr, Mohit Malhotra-MD/CEO and Mr. Amandeep Singh- Head Sales East & West region), I still have not receive any SINGLE written reply.

This is a serious case of indulging in Unfair Trade practices / Malpractices and Fraudulent activities by Godrej Properties and its employees.
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Godrej Properties customer support has been notified about the posted complaint.
Apr 08, 2022
Updated by Karan292
I want Godrej properties to take the responsibility, and delivery on the trust build for 124 years .

I want my property on ASAP basis, so that i can proceed with the registration and SD payment .
Verified Support
Apr 13, 2022
Godrej Properties Customer Care's response
Dear Karan,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
Apr 27, 2022
Updated by Karan292
Dear Godrej Properties Team

Please let me know the exact definition of "getting back at earliest"

I shared the complaint on 08th Apr and you acknowledged the revert on 13th Aug, 22

It has already been 14 days since your last message, and it seems that Godrej doesn't have any resolution for my problem, and indeed are playing the tactics of delay the reply intentionally .

Keep up your promise of 124 years of trust and learn to take up the responsibilities

Thank You
KARAN KAUSHIK
Mob : [protected]
 
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