[Resolved] Godrej Properties — godrej air - cancellation of booking

Deivanai Rajendran

from Bengaluru, Karnataka

Oct 6, 2017

Address: Bangalore, Karnataka

Website: Godrej properties

Dear sir/mam,
I am raising this complaint to get back the token booking amount 1, 00, 000 which i paid for godrej air property on 17th sep, 2017.

I planned to buy this property by getting joint loan (Myself & wife). Unfortunately my wife has lost her job recently hence i am not in a situation to move further on this purchase plan.

I called the sales executive and asked him to cancel the booking but i didn't get further update on my token booking amount refund.

I request you to refund my token booking amount which will be helpful to manage my current financial situation.

Name : rajendran marimuthu
Amount : 1, 00, 000
Date :17/09/2017
Block 2: g 11th floor

It would be great if you can refund the money as early as possible.

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Nov 24, 2017

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

Godrej Properties Customer Care's response Dear Deivanai Rajendran,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties

Verified Support

Oct 24, 2017

Godrej Properties Customer Care's response Dear Deivanai Rajendran,

We have sent you an email addressing all your queries. Being a customer centric company, we value our customers and it is always our endeavor to serve them in their best interest.

For any assistance in future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be more than happy to help.

Regards,
Team Godrej Properties

Oct 25, 2017

Updated by Deivanai Rajendran Hi,
As per the cancellation policy mentioned in godrej properties website, the booking advance amount is refundable after reducing 5%.But your reply mail says that the booking amount is not refundable as per the policy which is completely contradicting.Please verify your website for the same and refund my money back.

Thanks,
Rajendran M