This is with reference to the Godrej Ascend project in Thane. I had paid Rs. 50000 towards expression of interest for booking a property in Godrej ascend project in Thane. The amount was paid as suggested by Mr. Sourabh Pal who was the Sales guy. I was informed that the amount was refundable and would be refunded within 14 days from the date of launch date if I don’t book a property. The launch date was on 12-13 March 2023. I had expressed my interest not to book a property to Mr. Sourabh on 15 March 2023. I reached out to him for refund on 23rd March 2023. I was asked to submit the required documents for processing the refund. I submitted the same on 25th March.
It has been more than a month now. As committed by Sourabh at the time of transferring the EOI amount, the refund should have been credited by March end. I have been patiently waiting for the refund since then. Sourabh has been giving unacceptable reasons and avoiding calls and messages for the most of time. For a hard bread earner like us, it is a big amount to hold.
It is beyond my understanding why so much time is required for processing a simple refund. Also, this is breach of trust and the terms of EOI. I am glad that I did not make a booking otherwise I would have been looted for a huge amount. I am glad that I made a decision not to go ahead with such a mis leading brand.
Please look into the matter and do the needful, otherwise I will be compelled to take further actions.
Also, some strict action should be taken against people like Sourabh who are misleading the customers and luring them into scam schemes Was this information helpful? | 
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