Godrej Properties — godrej central // missguided us on parking & luc charges

Address: Mumbai City, Maharashtra, 400079

Amit patkar // godrej central - g0001 //tel:[protected]
At the time of booking, we were assured of transparency in terms of costing & parking. But unfortunately they have not kept their promises:

Luc charges
1. We booked the flat in march'19 & the balance payment was to be done in dec' 19. (As per the payments slabs given by godrej). During this entire 9 months, not once has there been any communication from godrej regarding paying any additional amount on account of luc. When we wanted to take the possession of the flat in dec & wanted to clear the last installment, godrej surprised us with an additional amount on account of luc.

We have been asking them for a proof but there is no response from the godrej management. They are not able to provide any justifying answers on the following:
1. When was the luc implements
2. Why was it not intimated to us at the time of booking
3. What is the basis of calculation of the luc

We had purchased the flat when the building was already constructed & godrej had already started giving the possessions as well. How can it be terms as land under construction?

Parking
At the time of booking, we were told that project is sold in totality & they were in the process of handing over the administration to the society. We were told that the parking slots will have to be purchased from the society at the time of taking the possession, since the handover process had already begun.
The society has put up a banner on the gate stating "notice for new buyers - all new buyers are hereby informed that there are no new parking slots available & people are being misinformed"

Socitey has asked us to take up the matter with the builder (Godrej) but they have not responded to our concerns.

We have purchased a 3bhk with carpet area more than 1000+ sq. F. We have been informed that there there was law passed which had made parking compulsory for a flat of size.

Have asked them to take the flat back & refund us our money with interest. They are not willing to discuss this option as well.

Totally stranded & seeking legal help

Regards... Amit.
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Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2020
Godrej Properties Customer Care's response
Dear Amit,

Our team will get in touch with you to address your concerns. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties
Feb 08, 2020
Updated by Amit Patkar
No one has called from Godrej as yet !!!
Verified Support
Feb 12, 2020
Godrej Properties Customer Care's response
Dear Amit,

Our team is already in touch with you and the issues are being addressed. In case you need any further assistance, we are available on [protected].

Regards,
Team Godrej Properties
Feb 13, 2020
Updated by Amit Patkar
Yes... The person was clueless on the way the flat was handed over to us !!! This is what Pratik & Tejas promised as a " NEW BRAND FLAT " See the pics.

Feb 17, 2020
Updated by Amit Patkar
Seeking Legal Help - Godrej employees have gone back on their verbal commitments & are now playing with fine-print : Terms & Conditions. There is absolutely no onus on what they have been speaking verbally.
 
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