Godrej Properties — godrej city panvel

Address: Adukia Road Kandivali West, Mumbai City, Maharashtra, 400067

At the time of property purchase in nov 2017, godrej sales team had promised that any changes in gst which would benefit the customers would be passed on to the customer and if i was to decide on purchase of the property on the spot, the flat would be available at a discounted price. Discount was equivalent to 50% of gst.
Now, govt. Has reduced gst on under-construction properties to 5% from earlier 12%. However, godrej continues to levy gst @12% and is refusing refund of gst amount levied in last 2 years. They are stating that discount given covers for it and i would have claimed input tax credit on gst amount. This is quite pathetic from a brand of godrej's repute: (I) discount given for equivalent to gst amount for spot booking. But gst has been charged at 12% all throughout; (Ii) how can an individual claim input tax credit.
These are some naive reasons to not go through the rigmarole of recovering the already paid gst and burdening the buyers with it.

Need refund of excess gst paid in last 2 years.
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Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
Godrej Properties Customer Care's response
Dear Bhavin,

Our team will get in touch with you to better understand your concerns. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties
Aug 14, 2019
Updated by Bhavin Mody
Mr. Swapnil from the customer relationship team is in touch with me. He has said he will come back with a resolution plan by Friday Aug 16th. I am hoping for an appropriate resolution. If not, I will be forced to post here again.
Verified Support
Aug 20, 2019
Godrej Properties Customer Care's response
Dear Bhavin,

Our team has spoken to you, to this effect. In case you need further assistance, please mail us at customercare.[protected]@godrejproperties.com or call us on [protected].

Regards,
Team Godrej Properties
Aug 24, 2019
Updated by Bhavin Mody
Yes, team has spoken but none of the issues resolved.
 
1 Comment

Comments

Same case is with me in Godrej Nurture Noida. Initially they told that GST will be charged at 5% as and when govt. delares it but now they are refusing ant continuing with 12%/18% GST only.

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