[Resolved] Godrej Properties — godrej e city - delayed possession

[Resolved] Godrej Properties — godrej e city - delayed possession - worst customer care

N Nhn09 from Hyderabad, Telangana Dec 7, 2017

This is with regards to my ecity flat k308. We were promised a delivery date of dec 2016 and till date, forget about possession, there is not even a communication from gpl regarding the same. Have never experienced such a bad customer service in my whole life, to the extent that i’ve stopped purchasing anything from the market that has godrej brand name on it. Only occasion we get a mail from them is when they have to send invoice and we have to make payments. Money is all that they want. They don’t give a * about you or your flat. Regret having made those choice! Was this information helpful? No (0) Yes (0)
Jan 11, 2018 Complaint marked as Resolved Godrej Properties customer support has been notified about the posted complaint. Verified Support Dec 08, 2017 Godrej Properties Customer Care's response Dear Customer, We understand your concern and we will make sure that our team gets in touch with you soon. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative. Regards, Team Godrej Properties Verified Support Dec 11, 2017 Godrej Properties Customer Care's response Dear Customer, Warm Greetings from Godrej Properties! Our team has addressed your concern. Also, we have sent you a mail to this effect. Being a customer centric company, we value our customers and it is always our endeavor to serve them in their best interest. For any assistance in future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be more than happy to help. Regards, Team Godrej Properties Verified Support Dec 11, 2017 Godrej Properties Customer Care's response Dear Customer, Warm Greetings from Godrej Properties! Our team has addressed your concern. Also, we have sent you a mail to this effect. Being a customer centric company, we value our customers and it is always our endeavor to serve them in their best interest. For any assistance in future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be more than happy to help. Regards, Team Godrej Properties Dec 12, 2017 Updated by Nhn09 Just one word - disappointed. I have replied to your mail, but there is no response till now. Would like to know what you mean by being customer centric?? Please do not send mails just to hush up the matter. Absolute disappointment with Godrej’s way of handling customer. My dream to own a house has turned into a nightmare.
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Comments

manuanuja

from Pune, Maharashtra

Dec 18, 2017

I booked the flat at godrej horizon. Before the booking, they told me, you'll get covered parking(mentioned in aggrement also) and now they are giving open parking. Have never experienced such a bad customer service in my whole life. Only occasion we get a mail from them is when they have to send invoice and we have to make payments.