Godrej Properties — godrej elements not refunding token amount

Address: Pune, Maharashtra, 411057

Website: www.godrejproperties.com/pune/residential/godrej-elements/overview

I had booked a token amount of 1 lakh for priority booking in Godrej Elements Hinjewadi Pune project. However, I requested for a cancellation on June 23rd and opted for a refund as I had other plans.

I was told that I would get the full refund within 20 days, before buying the token, if i decided not to go ahead with the buying of the flat. After I decided to not go ahead and asked for a refund I was told I would get the refund in 45 days. It's been almost 60 days now and no signs of refund.

Godrej is supposed to be a trusted brand but the manner in which sales representatives are fooled us in committing early. This makes one think something is wrong.

I have mailed them but there is no reply from the crm guys, and the sales representative always replies back, after a number of calls, saying that there are some technical issues.
Well if there are technical issues with some people’s applications then then the others should not have to wait.