[Resolved]  Godrej Properties — Godrej Eternity Bangalore - Seepage Issues and Poor Customer Service

Address: #J2 301, Godrej Eternity Off Kanakapura Main Road, Holiday Village Rd, Near Sri Kumaran’s School, Mallasandra, Karnataka 560062

Hi,

My flat J2 301 in Godrej Eternity Bangalore has seepage issues. It has been just under two months since we shifted. It is a new apartment complex.
Complaint has been raised in MyGate (21st Sep Request ID: 727) and constantly following up with customer service and handover team for resolution with no avail. No one attends to your queries and they come for site visit and no action is taken It has been more than a month since the issue and it is all the more worse now. Customer service cite lack of labour and just the skirt the issue.

The dampness issue was raised in Dec'20 before handover and was highlighted and still it is persisting. No suitable solution or work is carried out. I am appalled on how the handover process was undertaken without fixing the issue. No quality checks

I regret the decision of investing my hard earned money here, as the construction quality is very poor and absolutely no regard for customer.
I am very disappointed with the attitude of customer support and quality of construction. Very shoddy work
I would not recommend any one to invest their hard earned money in Godrej properties. Very unhappy.

Please can you ask the relevant authorities to take notice and fix the seepage issue at the earliest.

Sreekanth Rajagopal
Godrej Eternity