| Address: Gautam Buddh Nagar, Uttar Pradesh | | Website: www.godrejproperties.com |
I recently purchased a property in godrej golf links in noida. Since i am residing in singapore i bought it through their singapore office. However, due to terrible response from godrej i decided to cancel this booking.
When i asked them for a cancellation & refund they processed the application. After 15% of the payment been done by me the rest of the payment needs to come from the bank. Loan has been approved and needs some documents from godrej for disbursement.
I have been calling, sending emails and raising requests in their customer portal but there has been no response yet. Customer care closes all the requests without providing any response. The people who were involved in sales process do not answer any calls or care to reply. I am tired of following up with godrej and really fed up of their ignorant behaviour.
I have waste enough money on international calls to their customer care no. Without any luck waiting for hours. Also immense effort has been wasted in getting loan approvals which is pending godrej response now.
Looking at how things are moving i am really afraid of this long term relationship with this unresponsive builder. Later on they would just come back and ask for extra money for delayed payments.
If i will not get any response anytime soon i would cancel my booking and look for alternative investment prospects.
Regards,
Sinthia rk
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