[Resolved] Godrej Properties — godrej nature plus

[Resolved] Godrej Properties — godrej nature plus

M Mamtakotnala from New Delhi, Delhi Mar 28, 2018 Mar 13, 2023 This thread was updated on Mar 13, 2023

We were asked to pay a token amount of inr 1 lac rs to get the priority number to get the preferred unit allotment in the nature plus project. Everyone at godrej was ga ga about getting this amount and never informed us that if we wish to withdraw then this amount will be forfeited. There is no communication from godrej on this which shows the lowest level of transparency they have in their operations. We have never got a copy of the agreement. I have to withdraw from this project due to family emergency and godrej in the name of policies is not refunding my money. They say that they value their customers but it's a complete false claim. The company which doesn't consider one human's situation is never a customer friendly company. I would request godrej to please consider my request, i am in a bad situation and this money is really important for my family. Was this information helpful? No (0) Yes (0)
Apr 30, 2018 Complaint marked as Resolved Godrej Properties customer support has been notified about the posted complaint. Mar 28, 2018 Updated by Mamtakotnala Mamta Kotnala Unit alloted - J503 Verified Support Mar 28, 2018 Godrej Properties Customer Care's response Dear Mamtakotnala, We understand your concern and we will make sure that our team gets in touch with you soon. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative. Regards, Team Godrej Properties Verified Support Mar 28, 2018 Godrej Properties Customer Care's response Dear Mamtakotnala, Warm Greetings from Godrej Properties! Our team has addressed your concern. Being a customer centric company, we value our customers and it is always our endeavor to serve them in their best interest.For any assistance in future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be more than happy to help. Regards, Team Godrej Properties Mar 29, 2018 Updated by Mamtakotnala Dear Team Godrej Properties, You have just initiated the support, the concern will be addressed once my money is refunded back to my account. Would request to expedite this process as i urgently need the same for the treatment. Thank you. Verified Support Mar 30, 2018 Godrej Properties Customer Care's response Dear Mamtakotnala, Your RM Ms. Monika Bhatia is already in touch with you and is looking into your concern. In case you need any further assistance, please get in touch with us on [protected]. You could also reach us at customercare.[protected]@godrejproperties.com Regards, Team Godrej Properties
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Comments

Bahlrajeev

Mar 13, 2023

Dear Asha,

This is in reference to the new great milestone you have achieved and made a demand for payment. I personally visited the site on 11th Feb 2023 in which the following points were observed :-
1. Exterior Paint only 1 coat is done and that too on the two sides of tower
2. Railings was tacked in 7th, 8th Floor Balcony for rest of the Flat and were under process for fixing
3. Interior Painting Work- As you can yourself visualize that only base preparation (Putty work) has been done only
4. No wiring and electrical switches installed
5. Flooring boxes are lying and seems to be not sufficient enough for one room even maximum 8 Boxes are laying in one room
6. Doors- Not a single door is visible in any of your pictures, only one aluminium frame is visible and that to also without Glass

I don't agree that you are anywhere near to the completion of painting, doors, electrical, flooring regarding the above said demand.

You have personally shown us the Club House where only Ground Floor shab has been casted, First Floor Roof will take not less than 30 Days for casting and removing of shuttering and finishing will take anothere good 3 months with best of speed and it is very essential part of towers only as nobody can move in with construction work still on of club house also there is no external development of area is complete.

You are making a fool of your client by extracting money much earlier than the stage you mentioned in your demand letters.

I like to personally visit again to see my Flat and the tower which you are claiming to be nearly on completion.

Thanking You
Rajeev Bahl
[protected]