Godrej Properties — Godrej Prakriti - Not refunding the token amount

I Have paid a token money of 50000/- for Godrej Prakriti, 3 BHK flat in Panihati, Kolkata on 9th September(2 days back) .The money was transferred via a Debit card.

However, I have requested for cancellation today. Its just 2 days and they are saying that Money will not be refunded as per Godrej policy. I have never expected this kind of experience for a brand like Godrej

More over I have just paid the token money my booking is not done yet. why am I not eligible to get the money.

Can some one help me to guide how to get the money back it is my hard earned money I cannot leave it like that

Guys be aware before booking in Godrej Prakriti
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Godrej Properties customer support has been notified about the posted complaint.
 
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Dear Mr. Ghosh,

Greetings from Godrej Properties!

Thank you for sharing your concern/s with us.

We understand that our team is already in touch with you and the issue/s shared are being addressed.

For further assistance, we request you to write to us at [protected]@godrejproperties.com or call us at[protected], our representative would be happy to assist.

Regards,
Team Godrej Properties
Mayukh Ghosh4's [Complaint's author] reply, Nov 15, 2022
Its almost 2.5 months now, still have not received the refund back !! They promised us to credit the full amount within 2.5 months, but no communications from them at all.

Please look into this matter, I do not want to loose my hard earned money

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