[Resolved] Godrej Properties — godrej prana staff members forbidding to visit my d804 flat

Nimesh Bhodia

from Mumbai, Maharashtra

Sep 6, 2019

Address: Godrej Prana, Undri, Kondhwa, Saswad Rd, Next to Tata Inora Park, Pune, Maharashtra, 411048

I have paid almost 90% for my flat d804 in godrej prana project. Builder has already delayed possession by 9 months. Possession was supposed to be in dec2018. I am based out mumbai and so do not get to visit site frequently. I asked the godrej prana customer care manager, toshita jain (Toshita. [protected]@godrejproperties.com) to let me and my family visit my flat on my visit to pune on 9th oct (Monday) and she outrightly denied. I want to rent out my flat at earliest and i need to see my flat to check on interiors to be done. Which builder or developer prohibits an owner to visit the flat which they told is almost ready. For new prospective buyers they allow people to visit site and see flats but not to owners. I asked her reason and she is reveting it is management's decision. I sense something fishy. Management should be more than happy to let owners visit premise as it may get generate good feedback and more prospects bybword of mouth.
I need revert from ceo and md, mr mohit malhotra and pirojsha godrej on reason to stop an owner to visit his or her flat which is almost ready and there is no threat or risk to life in visiting. Regards, nimesh bhodia

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Oct 27, 2019

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Sep 06, 2019

Updated by Nimesh Bhodia Sorry i have mailed Toshita Jain to let me visit me anf my family flat D804 on 9th Sept i.e., coming Monday. Regret my typo error.

Verified Support

Sep 09, 2019

Godrej Properties Customer Care's response Dear Nimesh Bhodia,

Our team will get in touch with you to better understand your concerns. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties

Verified Support

Sep 26, 2019

Godrej Properties Customer Care's response Dear Nimesh Bhodia,

Our team is already in touch with you and the issues are being addressed. In case you need any further assistance, we are available on [protected]. You could also reach us at customercare.[protected]@godrejproperties.com

Regards,
Team Godrej Properties

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Comments

Nimesh Bhodia

from Mumbai, Maharashtra

Sep 10, 2019

Ms Mallika arranged my flat visit after the escalations made. She showed us around our flat D804. I observed few devaitions in kitchen from the plan that was shown tonus during flat booking. We have advised them to correct the placement of overhead Kitchen cabinets to the opposite wall of kitchen window and also to place the chimney at the center of platform instead of one corner (near to switches). Surprisingly drainage pipe running in the balonies are naked and open and we advised them to be covered by timber plywood as it is spoiling the aesthetics of building from outside. Few touch ups needs to be done where plastering has come off from the wall. Also in one of the bed room, AC pipes are running across the wall dampens the ambience of the room. Godrej Prana staffs have assured of handover by 15th October i.e. next month.