[Resolved] Godrej Properties — godrej properties cancellation of booking

Anshuk

from Panaji, Goa

Jul 19, 2017

Address: Pune, Maharashtra, 411045

I have booked flat in godrej 24 on pre launch day, april 28th, 2017 by paying rs. 1, 000, 00 as token amount. As of now there is no agreement or sale deed has been made between me and builder.

On teh day of booking the payment plan and cost sheet - had mentioned total cost (Inclusive taxes) : 62, 52, 706

Recently, i got revised plan (With new gst) - now total cost (Inclusive taxes): 6, 58, 9091

Difference increase: 3, 36, 385 which is exceptionally beyond my financial budget.

Due to this reason, when i contacted godrej 24 to cancel my booking, they are saying, there is no refund policy from godrej and entire amount (1 lac) will be forfeited and considered as a cancellation charges.

Please assist to get refund of booking amount.

Regards,
Anshuk pal chaudhuri

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Aug 21, 2017

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2017

Godrej Properties Customer Care's response Dear Anshuk,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Godrej Properties

Verified Support

Jul 21, 2017

Godrej Properties Customer Care's response Dear Anshuk,

As discussed with you we are going ahead and processing your request.

Should you require any other details or assistance, you can write to us customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Godrej Properties