Godrej Properties — Godrej Property Bangalore Cheating Abused my entire New 3BHK Flat- Before Delivery

Address: Bangalore

Website: www.godrejproperties.com

I am trying my best to write my complaint in short about the Godrej Properties- Bangalore cheated with me.

I have Booked 3BHK Flat for my personal use in the year 2020 at 10:90 payment plan, The flat was booked online since i was working in Abroad.
Godrej bangalore team approached for My final payment by email on september 2022. All may hard savings and loan from bank was released as per the timeline . During this course i have requested to show my Flat at least once. Emailed Godrej bangalore team about my India visit since i have completed the up to 90 lakhs payment and i have rights to see my Flat where OC also applied at their end.

Since i never seen my unit from the date of booking and final payment also completed. I made multiple requests from my side through email, whats app calls were ignored not willing to show my unit.I was completely under depression and frustrated couldn't understand why the team is not showing the Unit at-least on AS IS condition. Engineer Hemant is saying that please ask something else favour i will do but don't ask to visit your flat. With lot struggle approached the Head of the Entire project team Tony Joseph, Again the same not bothered about concern.

I was completely blind got a lot depression.Came to know with some resident who are already residing told me that your house is used by Godrej staff more that 20 members are working every day more than 8 months. Finally decided to visit forcefully myself, When i saw my unit was completely under shock and came to know that my entire 3 bhk booked unit was really abused hall, bed room 1, bed room 2, bedroom 3 and washroom completely used by godrej staff. I took my flat video corner to corner with full of sorrow and completely broke down due to this act from a reputed developer. Video recording i have with me to take the action at further level.

Godrej has cheated me they were hiding me all these days not allowing me to visit the Flat, As an NRI customer they never valued my time, my email for Flat visit was ignored.Finally i decided to get the unit cancelled by seeking the compensation since my house dream was completely spoiled with their conduct. Please go through the email correspondence has communicated with the entire Godrej team memebers. Especially see the photos and you will come to know the pain of a through all the attachement which has more details about my concern.Requesting again please go through the photos.

My Very important- 5 Questions to Godrej Management.

1) Why did you use the my booked unit for your internal office purpose. You dont have any other temporary space to setup in the entire 18 acres of land.
2) Also you have so many other unsold units . Why cant you setup your office in unsold units and finally during the project windup you could have sell that unit after renovation. This way no one will be hurted.
3) I have paid money for new house. not for renovated 2nd hand used one. Why are you not understanding the customer pain. As a customer we had lot of dreams with family together and start new life in a new house which has been completely spoiled by your Godrej Property banglore Team.
4) why my email concern is not answered when i finally escalated to high level Mumbai Team.Emailed to the [protected]@godrejproperties.com which is a common email for customer care has been responded. The email lags and full attachments are done.

5) Why your team did not bother to show my Flat atleast after recieving whole 90 lakhs on time . They could have arranged to vacate with in a week of time and showed to me atleast AS IS Condition.

I would take my concern to the next level if no one in Godrej answers my concern. My email id is [protected]@gmail.com/ Mobile [protected] (only whatsapp)