Godrej Properties — Godrej Se7en Joka Kolkata- Cancel Booking due to not satisfactory wait for Refund

Address: Hyderabad

Dear Customer care,

We had blocked a unit of Godrej 7 joka, Kolkata after we had discussion with the representative without physically visiting the sight as we stay in Hyderabad. We paid an initial amount of RS 50, 000 just a booking amount to black the unit as instructed by the representative.As it was not possible for us to go there physically.Instead we sent one of my relatives to check the sight physically. But unfortunately we didn’t find the Project satisfying. So we want the refund of the booking amount but as promised it was never initiated. Kindly look into this matter and initiate the refund. We respect the brand and brand should also respect customer harden money and with good long term relationships- Samaresh
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I have booked a flat in Godrej Park Retreat (GDPRG502), May 8th, 2022 by paying of Rs. 3, 11, 063/- as token amount (5% of down payment of the property rate). As of now, there is no agreement or sale deed has been made between me and the builder (Godrej Varthur-Tower G).

Due to personal reasons, when I contacted Godrej Property (https://www.godrejsparkretreat.in/) to cancel my booking, there is no refund policy from Godrej answer is coming. Rather the concerned builder RM is asking that the entire amount (3, 11, 63 lac) will be forfeited and considered as cancellation charges.

Please assist to get refund of booking amount.

Thank you,
Suvendu

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