[Resolved]  Godrej Properties — Godrej24 cheated 218 flat owners by forcefully installing and allocating stack parking

Booked 2BHK flat in premium residence project Godrej 24, Pune, Maharashtra. I booked a flat on the first day of pre-launch dated April 2017.
Godrej24 cheated 218 flat owners by forcefully installing and allocating stack parking which was NOT communicated during booking of the flat. Also, the Allotment of parking is not transparent as in the email they said it will be on a first come first served basis but they used the lottery for allotment. They didn’t involve the owner in the lottery processes as well. Seems they handpicked people for allotting the parking to provide favors.
1. They promised it’s a premium society with ample individual parking space. The covered parking space would be sufficient for parking 1 car and 1 two-wheeler. But, Stack parking is totally opposite what they promised during flat booking.
2. Without any notice to the customers, they have installed stack parking for 218 customers, just before 3 months of possession. Even after rejecting stacking parking allotment through the official email channel. Godrej has forcefully allocated stack parking to 218 customers.
3. Due to bad project planning by Godrej24 architects, Godrej installed stack parking. Instead of fixing the architectural issue and building alternate parking spaces for 109 customers, they are forcing 218 families to accept stack parking for the blunder which Godrej is responsible for. This is totally unethical act and was not expected from a big brand like Godrej.
4. Due to the Stack parking issue, 816 customers are waiting for possession for the last 6 months.
Below are a few damages done by Stack Parking :
1. Stack parking can’t be handled individually. This is a concern of Security, Privacy, and Convenience as a car key to be shared with a Third Party for valet parking.
2. Stack parking is life-threatening as it leads to accidents, especially for kids.
3. There is no provision of 2 wheeler parking provided by Godrej.
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Feb 5, 2022
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2022
Godrej Properties Customer Care's response
Dear Ranjit,

We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
 
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