Godrej Properties — harassing customers

Godrej Properties — harassing customers

M mohds2 from Pathardi, Maharashtra Mar 11, 2020

Hello Your customer service head has been extremely rude and you are not Bothered, very sorry to tell you that you reply is very unclear and You are trying to defend her. Ms. Smriti gupta from prana, has been very rude and is accusing customers for Everything. It is a very very poor experience talking to her. She has Made us feel how badly you treat customers once they have purchased The flat @ godrej. I would need an apology from her for her misbehavior. Most of the points not answered clearly, it is poor experience to Repeat myself again and again. 1. Please arrange for a call back from the legal team. 2. Why our names as customers included in the litigation. I have sent numerous emails and you do not seem to be taking anything Serious other then defending ms. Smriti gupta. Need a clear reply Thanks Was this information helpful? No (0) Yes (0)
Godrej Properties customer support has been notified about the posted complaint. Verified Support Mar 12, 2020 Godrej Properties Customer Care's response Dear Customer, Our team is already in touch with you and the issues are being addressed. In case you need any further assistance, we are available on [protected]. You could also reach us at customercare.[protected]@godrejproperties.com. Regards, Team Godrej Properties Mar 13, 2020 Updated by mohds2 Nobody is in touch with me, this is going on from 3 months, everyday I call up. Your staf[censored]s also misbehaving with me. Mrs smriti gupta from pune prana is very aggressive and harassing the customers. Mar 13, 2020 Updated by mohds2 I would need an apology from her for her misbehavior by mrs smriti gupta from godrej prana. Verified Support Mar 13, 2020 Godrej Properties Customer Care's response Dear Customer, Our team has already spoken to you and the issues are being addressed. Regards, Team Godrej Properties Mar 26, 2020 Updated by mohds2 Dear Godrej Properties, There are no issues addressed, it almost 3 months, since this is going on. Your support is very poor, it is nightmare dealing with you. You are not at all serious about your customers, but still yourself customer centric? Your customer service head in godrej prana is extremely rude for what?, and you call yourself customer centric. This is not surely going to help you in long run. Stop misleading ppl... Thanks
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