[Resolved]  Godrej Properties — has not got the complete document for processing loan from your team at kolkata.

Address: Kolkata, West Bengal, 700055
Website: Godrej property ltd.

I have booked one flat at godrej prakrity at sodhpur. My booking amount got cleared on 13 july. Your staff manojit given me the allotment letter on 2oth july.
Than i come to know that my case is getting handled by surachita das ; she told she will complete all my doc and give it to hdfc ltd. People.
Once the same not received. I have written a mail to manojit dated 26th to give

1. Allotment letter.
2. All money receipt.
3. Demand letter.
4. Builder nov.
5. Tpa.

But neither manojit not sanchita who is supposed to take care of my issues ; has provided the doc.

I have repeatedly told /requested sanchita to arrange my loan doc. Above to get the disbursement asap.

But post all failed commitment ; completed the tpa with solisitor signature.
Today comes to know from sanchita that demand letter has not been prepared.

Now pls. Confirm. Do you think people like sanchita is really doing her job honestly.

Afte repeated request, mails. Still dimand letter not ready.

Pls. Arrange for all loan doc. Asap. Along with dimand letter.

I want the dimand letter asap.

Also share the your ceo mail id escalate the issue further if demand letter and other doc. Not provided to me today only
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Aug 31, 2018
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
Godrej Properties Customer Care's response
Dear Rajanikant,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties
Verified Support
Jul 31, 2018
Godrej Properties Customer Care's response
Dear Rajanikant,

Warm Greetings from Godrej Properties!

Our team has addressed your concern. Also, we have sent you a mail to this effect. Being a customer-centric company, we value our customers and it is always our endeavor to serve them in their best interest.

For any assistance in the future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be happy to help.

Regards,
Team Godrej Properties.
 
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