[Resolved]  Godrej Properties — Incomplete Legal Documents for Disbursement from Godrej

Hello,

I received a demand letter asking for 10% of amount and provided end date as 08/07/2021 as last day to pay disbursement amount.

When I reached out to bank asking for disbursement I got to know that Godrej has not completed legal documentation with bank due to which they denied to process disbursement.

After multiple follow up on phone and email, finally around 6th Jul’21 before last 2 days of disbursement, Godrej Properties has started submitting legal documents. After that bank started the process as per their time line due to which disbursement last date crossed .

Again now bank came to me that Godrej Property is still lacking in legal approval for some scheme due to which my disbursement is again on hold .

They already mentioned in demand letter that if you are unable to pay disbursement requested amount by 08/07/2021, Godrej will start charging penalties along with 18% GST on penalties amount .Since from start there is no mistake from my end, Godrej is keep delaying the process by not submitting legal documents. I have also dropped them multiple emails asking them to provide me written confirmation that no penalties would be levied on me for not paying disbursement amount on time because it’s completely Godrej responsibility to submit legal documents on time before issuing demand letter but they are not responding and I am keep getting mails for penalties.

This seems to be very unprofessional behaviour of Godrej and seems like they are behaving like Goons .

Kindly help me here
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Aug 15, 2021
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2021
Godrej Properties Customer Care's response
We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
 
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