Godrej Properties — Initial advance paid

Address: Banglore

I was looking to buy a home and that is when I visited Godrej Splendour properties in Bangalore. I paid an advance of 1lakh for the home booking and was asked to pay 5% of the total amount within 5days and another 5 % within the next 10 days. Unfortunately I was not able to get the money ready in time so I withdrew from buying. But the sales person is saying that advance money cannot be returned. When the consumer has genuine money reasons, the company should be supporting the consumers and not say they cant give the whole money back. As a penalty they can take 10% and give the rest back s 1lakh is not a small amount. I am from a middle class back ground and i cannot leave this just like that.