[Resolved]  Godrej Properties — Insulting Behavior of salesperson towards my family

Address: Godrej Garden City, Off, Sarkhej - Gandhinagar Hwy, behind Nirma University, Ahmedabad, Gujarat 382481

Hi Team,

I visited Godrej Garden City office On 27 Feb 2021, For the upcoming 1BHK Vanaangan Project Ahmedabad, with my dad, we understood 1 BHK and 2BHK projects and told the sales person that we require 1 day of time to think and if we want to purchase we will submit the cheque in day.(so far sales person is nice and polite)

On 28 Feb 2021, my Dad got a call from her, Dad informed her that we are more inclined to 2 Bhk now, so we may not go with 1 BHK, my dad told our Budget as well then she insulted my dad saying, if that is the case please Buy for me as well and disconnected the call.

Is this how people behave in Godrej?, as long as we are buying from you we are good, the moment you see that we are looking for other option you Insult.

I want to ask what kind of behavior is this, being a sales person you are not representing yourself you are representing Godrej, if you go on insulting people Like this, why anyone want to come to your office and even want to purchase with you, and what wrong did my dad said?(He is an old guy, he doesn't understand things much), this is how you behave with senior citizen???

At least have some respect for old People.

As a proof I can submit the call she did to my dad, her name and the msg we did to her, we don't have call recording.

Only because of her behavior, I may not come to Godrej Office next time, and may be it won't even effect you, but your people carries Your Impression.

As a resolution- I request you guys to take action on the lady of her insulting behavior, she should call my dad and say sorry.

I hope to hear from you guys.

Thank you.
Foram
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Aug 10, 2021
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2021
Godrej Properties Customer Care's response
Dear Foram,

We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
 
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