Godrej Properties — Main Door Damaged by Noob Godrej Project Team

Address: Gurgaon

I am the Owner of D-106, Godrej Aria, Sector 79 Gurgaon. It's a matter of Oct 2021 when I have requested Godrej Team to please do some polish on my Main Gate of the flat, as it was looking dull since the time of handover. Mr. Amit Kapoor from the project team of Godrej, never does the work on time, and when he does he provides an inexperienced person every time as per my experience so far.

Recently, he provided the polish service on my gate in Oct 2021 as you can see in the attached image. It seems it was done by a Mochi, not a polish painter ( as you can see in the images). I have requested him to please do it again and please bring a guy who is an expert in this field.

A few days back, he brought a guy who destroyed the gate by applying thinner on the gate and damaging the polish (attached 2nd image).
Now tell me from what angle Godrej is so-called one of the best brands in real estate. But in reality, Godrej is a pathetic builder as we already know and here you have proved it.
Why are we paying such huge maintenance here in cheap Godrej society?
You guys are always doing a phone call to ask for the best rating, are these your services that are capable of good ratings?
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Godrej Properties customer support has been notified about the posted complaint.
Apr 05, 2022
Updated by [email protected]
How has this ticket been marked as resolved? Who worked in this ticket, this is still open.
Apr 05, 2022
Updated by [email protected]
Poor Handicaped Godrej Team, it seems don't have the hands to type an acknowledgment email.
Verified Support
Apr 11, 2022
Godrej Properties Customer Care's response
Dear Mr Grover,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
Apr 12, 2022
Updated by [email protected]
To whom have you raised this concern that I haven't received a single call from Godrej yet. Can someone from higher management call me and understand the issue. Because CBRE and Godrej's Manager who is appointed here in our society it seems that they are of no use. They are only here for harassing us nothing else. I will definitely give you a ZERO rating if any survey comes.
 
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