[Resolved]  Godrej Properties — missguided payment schedule - tentative schedule for 3rd instal is nov 18. but invoice given for aug 18

Address: 560061

I have a flat booked in godrej - eternity, bangalore. At the time of booking, tentative schedule is provided in which 3rd installment is to be paid in nov 18. But without giving any prior information, invoice is sent 3 months in advance for payment in aug 18. It is understandable of schedule a couple of days +/- but not 3 months, that too without any prior information. I plan my installment payments based on the tentative schedule. But this surprise has put me in hardship. I will be able to pay only as per schedule (+/- a few days). As i need to arrange funds. I am worried whether this happens for further installments also.
Please provide updated schedule immediately.
I get a casual reply from your concerned authorities at bangalore for my concern without providing convincing reply.
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Sep 27, 2018
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2018
Godrej Properties Customer Care's response
Dear Mohan,

We understand your concern and we will make sure that our team gets in touch with you soon. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties
Verified Support
Aug 27, 2018
Godrej Properties Customer Care's response
Dear Mohan,

Warm Greetings from Godrej Properties!

Our team has addressed your concern. Being a customer-centric company, we value our customers and it is always our endeavor to serve them in their best interest. For any assistance in future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be more than happy to help.

Regards,
Team Godrej Properties
 
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