Godrej Properties — no response for cancelled booking

Address: 560037

We booked flat a-1203 in godrej reflection. Due to personal reason we had to cancel the booked flat for which we wrote email before the due date for payment of 1st installment (30th june, 2018). Even after that email i kept getting reminder emails for payment to which i replied many times and requested for refund of the booking amount paid i. E rs. 1.00 lac (Paid in may, 2018).

For the booking amount paid i didnt receive any invoice and even agreement was not signed for the flat. When i mentioned this in my email, i was surprised that i received tax invoice and reminder for payment of first installment, to which again i replied regarding cancellation of booked flat and refund of booking amount. After this i got call from godrej for payment of 1st installment to whom i again explained the entire matter, your executive said sr. Manager will get in touch with you as its is cancellation of property. After which i never received any communication from your company.

I am highly disappointed by the way my matter is handled and no one has replied regarding refund of the booking amount.

I want my rs. 1.00 lac to be refunded at earliest as i cancelled the flat and no agreement was signed for the same.

Please look into the matter.
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Godrej Properties customer support has been notified about the posted complaint.
Nov 13, 2018
Updated by [email protected]
It's been almost a month since but still my complaint is not resolved.

Is this the way it works.

Please resolve our query St earliest.

Mandeep.
 
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    Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001
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