[Resolved]  Godrej Properties — Not received my refund for my token against Godrej Hill Retreat Pune

Address: Pune

I have given a token of Rs 50000 against Godrej Hill Retreat, Mahalunge - Pune on 4th July 2021. I was convinced by the sales person during my visit that the refund would be processed 15 days after I send a cancellation note. I cancelled my token the very next day on 5th July 2021 over email and phone after our family discussion. I was again asked to send a formal cancellation email on 15th July 2021

However, I haven’t received the refund yet. Nor I have received any communication that the refund has been processed and will be sent to me by a certain date. I didn’t know if the refund would come to my HDFC credit card through which I did the payment or to ICICI bank for which I have provided a cancel cheque

I am not getting a clear message from godrej properties on the refund. Kindly assist me the process so that the refund can reach me as early as possible
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Aug 1, 2021
Complaint marked as Resolved 
I have received the money. Thanks
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2021
Godrej Properties Customer Care's response
Dear Rajat,

We regret the inconvenience caused to you. Please share your contact number and flat details as it will help us to assist you further and take necessary measures to avoid such inconvenience.

Regards,
Team Godrej Properties
Jul 24, 2021
Updated by rajatkedia1987
My phone number is [protected]
I have added the details of the token in the image shared with my complaint
Kindly assist
Verified Support
Jul 26, 2021
Godrej Properties Customer Care's response
Dear Rajat,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
Jul 29, 2021
Updated by rajatkedia1987
Hello @Godrej Properties

I haven’t heard back from anyone in your team and neither is the money refunded yet

Kindly look into this urgently
My number is [protected]
 
2 Comments

Comments

My contact number is [protected]
I have attached the token photo earlier
I had applied for a plot in Godrej Retreat project at Faridabad and as per requirement, an amount of R.s.5.00 Lacs was deposited vide cheque #138 dated 14.11.2021. As per the agreed terms, if we don't get any allotment during the draw, our money will be refunded max within 30 days. However, inspite of filing the online refund request and thereafter following up a number of times, we are yet to get our refund. Need urgent action on your part as the matter has already substantially delayed.
Madan Behl
priority No.509

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