[Resolved]  Godrej Properties — Poor construction quality - Godrej Prakriti, Aravali-904

Address: Godrej Prakriti, Aravali-904

I would like to inform you that I have purchased my present residential 3 BHK flat from your renowned organization at Godrej Prakriti, Kolkata in the year of 2013. I got my possession in 2015 at Aravali Tower of 904. We started leaving from 2018. But within one year i.e., from 2019 problems are surfaced out one by one.
I regret to inform you that despite our several complaints registered your concerned maintenance department for the last one and half year, the defects are not attended so far. Now, I mentioned the grave concerned areas are –
1. Severe water seepage in the bathroom (attached to master bedroom), so the there are bulge in the wall and roof also.
2. Tiles are bulged out from the floor at master bedroom.
3. Skirting tiles are coming out at every room
4. Lintel beam (sun set) damaged a great extent, and rebar is getting exposed & rusted. Now damage is increasing further towards main structures.
Whenever we lodge complaint to maintenance team; they simply visit the place and informed us that they would let know to concerned department and the same answer we are getting for the last one and half year. We are only running pillar to post without any result.
We even report to your representative Mr. Palash Das personally at the residential marketing office at Godrej Prakriti premises and through email also but unfortunate enough that he does not even bother for any resolution neither response properly. We also address our issues to Mr. Nayan Banerjee.
Investing of huge amount of our hard-earned money to your renowned project seems to be getting wasted. Hence, we request you to address my problem empathetically and would ask for proper rectification immediately.
Your prompt response is highly solicited.