[Resolved]  Godrej Properties — Project prakriti: refusal to handover keys post registration claiming additional interest money

Address: Mumbai City, Maharashtra, 400706

Website: www.godrejproperties.com

This is about Prakriti, a real estate project of Godrej Properties. Specifically about cheating and lying by Mr. Arun Burman and Abhikendra Saha. I had booked for two flats - going solely by Brand Godrej and L&T as constructors. After my initial booking, I had a paralytic stroke and took some time to pay the installments. Then I did make the complete payment for Kanchenjunga 1206, taking a bank loan.
I was then invited to come and do the registration. I fly to Kolkata with my wife, and once there, minutes before I go to the registration venue I get ambushed by Team Godrej who say "registration will not take place" as I owe some more money! There they say some interest money for late payment is there and can I come the next day for registration (by Arun Burman) - about 2-3 lakhs!. I am aghast. Why did they not intimate me before? The left hand does not know what the right hand is doing? In the registration there goo[censored]ps galore as wrong names are inserted in the registration form.
They then give me a type written paper which has NO Godrej name or letterhead or logo and mentions that I have to pay 12 Lakhs! And only then will I get the keys. I do the registration and all the personnel on the ground including the Legal head and Mr Abhishek Mitra, evince sympatghy, and assures that nothing will come out of it.
In the meantime, I get incessant calls before coming to Kolkata for registration from Abhikendra Saha requesting if I would like to make balance payments for the second flat - Kapilash 1406. I informed him that I would like to walk away, although I had paid 4 Lakhs, as the asking interest was too much. He then gave me a formal letter that the interest is waived off. All these he did not mention anything about 12 lakhs of interest for Kanchenjunga 1206, indicating malafide intent.
Now the situation is such that I have paid in full for both the flats (Kapilash is ahead of schedule), the project has been delayed over an year, and I am not getting the Sale Deed or the Keys to Kanchenjunga. In the meantime, I have already paid 10 months of pre-EMI, suffering huge cost.
Is this what Brand Godrej is all about?
Not all people in Godrej are bad; but because of incompetency of a few, well paid managers, the brand is now in a bad light.
I as a consumer have been cheated wantonly and in a well planned manner, by being giving false promises and empty assurances