[Resolved] Godrej Properties — Refund my booking amount

aahana sengupta

from Pune, Maharashtra

Feb 26, 2017

Address: Pune, Maharashtra, 440010

Website: www.consumercomplaints.in

Please refund my booking amount back.
Had paid the amount but cause of done reasons want the refund back.Booked flat on Godrej greens Pune.I have been abruptly told that I won't get my money back.how is this possible?
I have never seen this kind of company who want to.build their own business on the basis of others hard earned money.I was in a misconception that Godrej is a brand name.Godrej Is a company who never considers anyone needs.
is this what u call customer service?

If I'm not able to get money then I would take legal help.but would get this sorted.out else this might be the case with every second person.

Name binayak sengupta

Binayak.[protected]@gmail.com

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Apr 28, 2017

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Godrej Properties Customer Care's response Dear Aahana,

Warm Greetings from Godrej Properties!

With regards to your query on refund our Godrej Greens team has informed you that as per the clause of application form which you had signed your refund is not applicable. Even the scanned copy of the same has been shared over the mail.

Should you require any further clarifications, please write to us at customercare.[protected]@godrejproperties.com or call us on[protected].

Godrej Properties always believes in a relationship based on trust with its customers.

Regards,
Godrej Properties Team