[Resolved]  Godrej Properties — refund of booking advance amount

Address: 411038

I was on the lookout for a 2/3 bhk flat in and around pune city and learnt
About the availability of a 2 bhk flat in your godrej horizon scheme and
Had been to the site on 29/10/17 along with family and met mr. Karan [agent
Of m/s godrej properties]. He informed us about the godrej prana scheme at
Undri and so we went to the godrej prana site office where we were
Introduced to mr. Rohit dhingra. After explaining the details of the
Scheme, mr. Rohit told about me the proposed meeting on 18/11/17 with
Potential privileged customers. He requested us to join the scheme by
Paying a refundable amount of rs. 1.00 lakh which i did by swiping my icici
Bank credit card.

I attended the meeting on 18/11/17 at corianthan club along with my wife
And was introduced to mr. Jayesh suryawanshi [representative of godrej
Prana scheme] by mr. Karan. Since i had already contacted a few developers
Earlier, i contacted one of them and received positive response from them
During the aforesaid meeting. I, therefore, immediately told both mr. Karan
And mr. Jayesh suryawanshi about my desire to quit the scheme and that my
Advance amount of rs. 1.00 lakh be returned. However, both of them insisted on the 'once in a lifetime' opportunity and requested me to book the flat by giving a post dated cheque [amounting to rs. 2, 23, 565/- dated 10/12/17] and that the entire amount will be refunded should i wish to cancel the booking before 10/12/17. I was asked to sign certain forms rather hurriedly as formality. Accordingly, i informed them through my mail dated 02/12/17 about my decision to cancel the booking and requested to return the post dated cheque and also refund the rs. 1.00 lakh advance. *at no time during the entire discussion was i informed about any 'company policy' of forfeiting the said deposit if the booking is cancelled. As already stated,
I am willing to discuss this issue in front of your representative, mr. Jayesh suryanshi. *
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Feb 11, 2018
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
Godrej Properties Customer Care's response
Dear Uday,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties
Verified Support
Jan 11, 2018
Godrej Properties Customer Care's response
Dear Uday,

We understand that our team has already discussed your concern with you and our response is in line with terms and conditions of booking of your apartment.

In case, you have any other queries, do write to us at customercare.[protected]@godrejproperties.com or call us on [protected] .

Regards
Team Godrej Properties
 
3 Comments

Comments

The discussion with your team was fruitless as they continue to stick to you stand of forfeiting the deposit. I am pained to learn that a company of such repute should stoop to such low levels to gather funds for the project. As already mentioned in my earlier correspondence I had clearly given information about my decision to withdraw from the scheme within a fortnight. I fail to understand the reason for forfeiting the deposit without providing any services whatsoever. Your continuance to give information about the scheme through mail is of no use to me. Also, I was told by Ms. Sheena about filling up of a Cancellation form which not forthcoming from your end. Please arrange to refund my deposit of RS. 1.00 lakh and also return the cancelled cheque issued by me.

Regards.

-Uday Khairatkar
hi Uday,

Did you get your deposited amount back or not ?

regards,
Rohit
Dear Uday,

Could you please update what finally happened to your cancellation
Did Godrej team refunded the amount
We expect a positive response from Godrej Team

regards

Rohit

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