[Resolved]  Godrej Properties — refund of booking amount

Address: Mumbai City, Maharashtra, 400705

I had booked a flat in godrej woods city, panvel in the month of november. I want to cancel this booking due to some medical emergency in my family. For cancellation of booking and refund i have contacted to your team several times. But still they have not refunded our booking amount. Godrej team has not informed us about the refund policy and they first swiped the card and then asked us to sign the application and now for refund they are giving excuses about application norms.
They are misleading to the customers.

This is my hard earned money and i need it for medical expenditure, hence i can't lose it.
Please update me about my refund amount.