Godrej Properties — Refund of EOI amount

This is with reference to the Godrej Ascend project in Thane. I had paid Rs. 50000 towards expression of interest for booking a property in Godrej ascend project in Thane. The amount was paid as suggested by Mr. Sourabh Pal who was the Sales guy. I was informed that the amount was refundable and would be refunded within 14 days from the date of launch date if I don’t book a property. The launch date was on 12-13 March 2023. I had expressed my interest not to book a property to Mr. Sourabh on 15 March 2023. I reached out to him for refund on 23rd March 2023. I was asked to submit the required documents for processing the refund. I submitted the same on 25th March.

It has been more than a month now. As committed by Sourabh at the time of transferring the EOI amount, the refund should have been credited by March end. I have been patiently waiting for the refund since then. Sourabh has been giving unacceptable reasons and avoiding calls and messages for the most of time. For a hard bread earner like us, it is a big amount to hold.

It is beyond my understanding why so much time is required for processing a simple refund. Also, this is breach of trust and the terms of EOI. I am glad that I did not make a booking otherwise I would have been looted for a huge amount. I am glad that I made a decision not to go ahead with such a mis leading brand.

Please look into the matter and do the needful, otherwise I will be compelled to take further actions.

Also, some strict action should be taken against people like Sourabh who are misleading the customers and luring them into scam schemes.