Godrej Properties — Refund of EOI/booking amount for Godrej Woods Noida

I made an expression of interest in Godrej Woods Noida and made a payment of Rs 1 Lac on 15th Sep on the promise of sales representative saying that this amount will get refunded within 30 days and I need not worry and should get the priority number alloted. I was clear and had not even discussed with my family but made the payment on his promise. I made a decision not to go ahead with this on 16th after discussion in my family and send them out a mail for refunding the money. It has been 45 days now and I am always getting a response refund will reflect soon in next 10-15 days, not sure when this will be done.

Pls get the refund processed on priority as it has already been more than 30 days as committed.
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Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2021
Godrej Properties Customer Care's response
Dear Rohit,

We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
Nov 09, 2021
Updated by carohit_20
Hi, my contact number is [protected] and there was no flat number allotted since I cancelled before the booking.
Nov 11, 2021
Updated by carohit_20
Any update please, no one has contacted me and there has been no development on this complaint.
Verified Support
Nov 11, 2021
Godrej Properties Customer Care's response
Dear Rohit,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
Nov 16, 2021
Updated by carohit_20
No response yet, can you pls confirm what is the update on this.
Nov 19, 2021
Updated by carohit_20
Pls update on this complaint, when will I get the refund, not expected this kind of behaviour from a brand like Godrej.
Nov 24, 2021
Updated by carohit_20
Can anyone pls update here, I am not getting any response. How much time is required to get this checked?
 
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