[Resolved]  Godrej Properties — Refund of My Booking Amount

Godrej Element Hinjewadi -411057, Sales team have Secured booking based on false information and after payment of booking amount when I found that there was a channel partner involved in my deal which I was not aware when filling the Application and found getting 3 % in return of my deal without my information and Consent wherein they have not given me any discount whatsoever, they literally forced me to write CP name in the Application form . When asked them about the same, they mentioned your lead is generated by that Channel Partner and it is their process and policy where I have never contacted and appointed any Agent for my booking,
I have very bad experience related to Godrej Element. I booked the unit in I2 tower of the said project but on a false Application form which is null and void since the transaction done against the form was cancelled due to Channel partner conflict and new application form was never signed by me and was made into picture only for the purpose of forfeiting my amount.
Further when I asked for refund of booking amount and part payment paid to them then none of the team member is giving proper response and lagging the issue in name of Application form. Also, they do not give timely response to the customer grievances once you pay them.
I would say please check 1000 times before actually signing the Godrej Application form and give a booking amount. Their booking form is one sided drafted that has clause of Forfeit 20% of total consideration which takes away all rights of a valid customer and using the same they try to pressurized you to continue with the booking
Note: All views expressed on this page are personal and do not represent any organization or group.
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Aug 12, 2021
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Oct 26, 2020
Updated by MannKanta Joshi
No one is contacting me from the Godrej customer care to resolve my issue and they are just sitting on my 5 lakh rupees without any response. My no. is [protected]. please contact me to resolve my issue otherwise i don't have any option to go to Legal authorities to get me relief and get my hard earned money back from GPL.
Verified Support
Oct 28, 2020
Godrej Properties Customer Care's response
Dear Mannkanta,

Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
 
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    +91 79 6614 0200
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    Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001
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