Godrej Element Hinjewadi -411057, Sales team have Secured booking based on false information and after payment of booking amount when i observed that there was a channel partner involved in my deal which I was not aware and getting 3 % of my deal without my information and Consent wherein they have not given me any discount whatsoever, forced me to write CP name in the Application form . When asked them about the same, they mentioned your lead is generated by that Channel Partner and it is their process and policy where I have never contacted and appointed any Agent for my booking,
I have very bad experience related to Godrej Element. I booked the unit in I2 tower of the said project but on a false Application form which is null and void since the transaction done against the form was cancelled and new application form was never signed for made into picture only for the purpose of forfeiting my amount
Further when i asked for refund of booking amount paid to them then none of the team member is giving proper response and lagging the issue in name of Application form. Also, they do not give timely response to the customer grievances once you pay them.
I would say please check 1000 times before actually signing the application form and give a booking amount . Their booking form is one sided drafted which takes away all rights of a valid customer and using the same they try to pressurized you to continue with your booking
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They did false advertising and asked for booking amount. Afterwards when the facts come to my attention, I asked for refund but they did not agree.
I have already initiated legal actions against them.
You must send them a legal notice for which they will again not respond. Then please initiate RERA complaint as 1st step. As a 2nd step, you can also approach consumer courts.