Godrej Properties — refund the booking amount

Address: Godrej Green glades near SG highway, Ahmedabad, Gujarat, 382481

Hello sir,
I have booked godrej property in A block 603 and 604 . on february and for the personal reason i couldn't continue with that scheme and had to cancel it .my wife was dignosed with ALL and i ahve send all the document related to the reason already to their team its been long since their employee assuring me to refund but no update .
please refund my amount .
the amount was 20000/- and i have attached the reciept as well .